Do I need to place orders in advance?

Due to overwhelming orders especially during festive seasons, we encourage customers to place orders 2-3 days in advance to prevent disappointment. You may contact us via call or WhatsApp for any last-minute deliveries and we will do our best to accommodate to it.

How much are your delivery charges? Any T&C?

Our standard delivery service is charged at $10 per trip. Orders more than 8 bottles will enjoy free local delivery service

How long will the delivery take?

Normally the delivery takes 2-4 days. Delivery time from 9am to 6pm (Sat 9am-1pm, Sunday OFF). In the event of overwhelming orders especially during festive seasons, there may be a slight delay in delivery.

Is there self-collection?

Yes, Except Sunday, you can choose to self-collect your orders from our warehouse at 222 Tagore Lane,  #03-14, TG Building, Singapore 787603. You can select from 2 time slots either 9.30am – 12pm or 1pm – 4pm (Sat 9.30am-12pm, Sunday OFF).

Can I place an order offline?

It will be advisable to do it online instead. However, if you wish to do so, you could email us at [email protected] or Whatsapp us at +60143834834 to place your orders.

How long will the product last?

Most of the products last for 3 months, if any specific, you could email us at [email protected].

Can I amend my orders after I’ve placed it?

 Please email us at [email protected] with your order number for us to check if your items have been dispatched and we will advise accordingly.

How do I pay?

You can pay via PayNow bank transfer (and upload screenshot proof for confirmation), and Paypal.

Do you offer wholesale offer for bulk purchase?

Yes, you may email us at [email protected] to enquire further.

Incorrect item in my order, what do I do?

 Please email your order number to [email protected] with a picture of the item(s) you’ve received and we will arrange for an exchange immediately. In the event that the item(s) are no longer available, we will do a refund. Please note that the item must be unopened.

Do you accept exchange/refund items?

We do not accept exchange of items due to hygiene and safety purposes, hence all items sold are non-refundable/ non-exchangeable.

Feel free to drop an email to us at [email protected] if you’ve any other queries!

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